Our T&C's

If you’re staying at Split Hostels, or thinking of staying with us, then please take a minute to read our Terms & Conditions. These exist to make Split Hostels are a safe, happy, and welcoming place to stay.
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1. Arrivals and Departures
Although we pride ourselves in being laid back, we still need some rules to make everyone's arrival and departure easy, safe, and stress-free. Check-ins are welcome after 2 pm; before that, you can leave your luggage with us, free of charge. Check-outs are by 10 am at the latest. We clean and make beds between 10 and 2pm, please make it easy for us and go to the beach!

2. Identification
Every guest needs to provide a legal document, to be able to check-in and stay with us. It is only for copying information, as you need to be registered with local authorities about your place of stay. We do that for you :)

3. Stag and Hen dos
We do welcome parties but please go notify us by emailing us first, no random stags and hen dos will be accepted.

4. Age Restrictions
We do not have an age restriction! As long you are legal to stay by yourself, you are good to go. And if you are not, well, hopefully you are with a guardian.

5. Room allocation
We offer mixed dorms as well as private dorms. Do check out the availability of the private dorms in advance, they tend to go fast.

6. Payment
We only accept cash in Croatian currency (kunas)

7. Cancellation Policy
You need to cancel at least 48 hours in advance, otherwise you will be charged for the first night of your stay, in case of no show or late show. All you need to do is e-mail us ahead!

8. Special Offers and Packages
Special offers are given to large groups and long term stays. Send us an e-mail and we will help organize your stay!

9. Receipts and Invoices
For all receipts and invoices, please e-mail front desk and let us know of legal documents you will need for your billings.

10. Guest Behaviour
No noise after 22h on hostel premises, it is the law of the city. Otherwise, don't be rude, respect your fellow travelers as you meet them, and get to know them and leave us with a smile on your face.

11. Tourist Tax
The daily tourist tax is not included in the price. All other taxes are included.

12. Online Reservation
To reserve a bed we need your credit card details. Please note your card will not be charged and is only taken to secure your booking. The total amount owing upon arrival will be 100 percent of your booking . In the event of a no show without cancelation your card will be charged for the first nights stay. (see below for more info)

13. Cancellation Policy
We only accept cancellations via email 2 days (48hrs) prior to the date of arrival.

To cancel - booze & snooze email at splithostels@gmail.com 

To cancel - Fiesta siesta email at shfiestasiesta@gmail.com 

​If you cancel your booking in writing within 48hrs before your due date of arrival you will not be charged anything on your card   
If you do not cancel within 48hrs in writing you will be charged the total amount owing of the first nights accommodation.