Our T&C's

If you’re staying at Split Hostels, or thinking of staying with us, then please take a minute to read our Terms & Conditions. These exist to make Split Hostels are a safe, happy, and welcoming place to stay.
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1. Arrivals and Departures
Although we pride ourselves in being laid back, we still need some rules to make everyone's arrival and departure easy, safe, and stress-free. Check-ins are welcome after 2 pm; before that, you can leave your luggage with us, free of charge. Check-outs are by 10 am at the latest. We clean and make beds between 10 and 2pm, please make it easy for us and go to the beach!

2. Identification
Every guest needs to provide a legal document, to be able to check-in and stay with us. It is only for copying information, as you need to be registered with local authorities about your place of stay. We do that for you :)

3. Stag and Hen dos
We do welcome parties but please go notify us by emailing us first, no random stags and hen dos will be accepted.

4. Age Restrictions
We do not have an age restriction! As long you are legal to stay by yourself, you are good to go. And if you are not, well, hopefully you are with a guardian.

5. Room allocation
We offer mixed dorms as well as private dorms. Do check out the availability of the private dorms in advance, they tend to go fast.

6. Payment
We only accept cash in Croatian currency (kunas)

7. Special Offers and Packages
Special offers are given to large groups and long term stays. Send us an e-mail and we will help organize your stay!

8. Receipts and Invoices
For all receipts and invoices, please e-mail front desk and let us know of legal documents you will need for your billings.

9. Guest Behaviour
No noise after 22h on hostel premises, it is the law of the city. Otherwise, don't be rude, respect your fellow travelers as you meet them, and get to know them and leave us with a smile on your face.

10. Tourist Tax
The daily tourist tax is not included in the price. All other taxes are included.

11. Online Reservation
To reserve a bed we need your credit card details and a 20 percent deposit. This deposit paid upon reservation is non refundable. The total amount owing upon arrival will be the remaining 80 percent of your booking. Cancellations made before midnight 2 days before your booking will not be charged further. See our Cancellation Policy below for our late cancellation and no show terms.

12. Cancellation Policy
We only accept cancellations via email until midnight 2 days prior to the date of arrival.

To cancel - booze & snooze email at splithostels@gmail.com
To cancel - Fiesta siesta email at shfiestasiesta@gmail.com 

​If you cancel your booking by email before midnight 2 days prior to your date of arrival, you will not be charged further.
If you cancel after this or in the case of a no show, you will be charged the total amount owing of the first 2 nights accommodation (minus your deposit).